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Understanding Sewer Backup: What You Need to Know

Sewer backups can be a homeowner’s worst nightmare, especially when they happen without warning. Understanding what a sewer backup is and how it occurs can help us better prepare for such emergencies.

A sewer backup happens when wastewater flows back into your home. This can be because of blockages or damage in the sewer system.

This can happen for several reasons. Tree roots may invade sewer lines. Blockages can occur from non-flushable items. Heavy rainfall can also overwhelm the system.

In Oakville, as in many other places, the aging infrastructure can exacerbate these issues. Many homes may have older pipes that are more susceptible to damage or blockages. Additionally, environmental factors, such as seasonal storms and flooding, can contribute to the likelihood of a water sewer backup. Being aware of these risks enables us to take proactive measures to protect our homes.

Understanding the difference between a flood sewer backup and a simple plumbing issue is crucial. While a clogged drain might seem like a minor inconvenience, it’s essential to recognize the signs of a larger problem. Knowing when to get professional help can stop more damage. It also keeps everyone in the household safe and healthy.

Signs and Symptoms of a Sewage Backup Emergency

Recognizing the signs of a sewage backup early can save us from severe damage and costly repairs. Common indicators show that multiple drains in the home clog simultaneously. If your sinks, toilets, and bathtubs are draining slowly or not at all, it could mean a sewer backup.

Another symptom to watch out for is foul odours emanating from drains or toilets. These smells are often a result of sewage gas escaping from the plumbing system, indicating a blockage or backup. If a strong, unpleasant odour persists in your home, it’s important to address it immediately.

Additionally, unusual sounds coming from the plumbing system, such as gurgling noises, can be a warning sign. These noises often indicate trapped air in the system because of a blockage. Keeping an ear out for these sounds can help us identify a problem before it escalates. Being vigilant about these signs can make a significant difference in managing sewer backups effectively.

Immediate Actions to Take During a Sewer Backup Emergency

If there is a sewer backup, acting fast can reduce damage and keep everyone in the home safe. First, stop using water in the house immediately. This includes avoiding flushing toilets, running faucets, or using any appliances that require water. Ceasing water usage prevents additional sewage from entering the home.

Next, you must take steps to protect the areas that are most likely to be affected. Move valuables and furniture away from the affected areas and use sandbags or barriers to prevent sewage from spreading. If the backup is severe, consider evacuating the affected area to avoid exposure to harmful bacteria and pathogens.

Contact a professional plumber as soon as possible. While it’s crucial to take immediate action, resolving a sewer backup often requires specialized equipment and expertise. A plumber can look at the problem, find the cause, and make the needed repairs to fix your home’s plumbing.

Safety Precautions and Protective Gear

Safety should be a top priority during a sewage backup emergency. Exposure to sewage can pose serious health risks, including infections and respiratory issues. Wearing appropriate protective gear is essential for anyone who needs to enter the affected area. Recommended gear includes rubber gloves, waterproof boots, eye protection, and a mask to prevent inhalation of harmful gases.

Also, it is important to ventilate the area by opening windows and doors to allow fresh air to circulate. This helps disperse any hazardous gases that may be present. Additionally, avoid using electrical appliances in the affected area to prevent electrical shocks and fires.

If you’re unsure about the safety of entering the area, it’s best to wait for professional help. Plumbers and cleanup crews know how to handle these situations safely. They have the right tools to manage the risks well. Prioritizing safety can protect us from potential health hazards and ensure a more efficient cleanup process.

How to Prevent Sewer Backups in Your Home

Prevention is always better than dealing with the aftermath of a sewer backup. Regular maintenance of your plumbing system can significantly reduce the risk of blockages and backups. Think about setting up regular inspections with a plumber. They can check for any wear or damage in your pipes.

Being mindful of what we flush down the drains is another crucial preventive measure. Avoid disposing of non-flushable items, such as paper towels, sanitary products, and grease, in the toilet or sink. Educating family members about these practices can help maintain a healthy plumbing system.

Installing a sewer backup valve can also be an effective way to prevent Oakville sewer backups. This device allows sewage to flow out of the house while preventing it from flowing back in. Talking to a plumber about putting in a backwater valve can give you peace of mind and protect your home.

Professional Help: When to Call a Plumber

Knowing when to call a professional plumber can make all the difference in managing an Oakville sewer backup effectively. If we notice persistent drainage issues, foul odours, or unusual sounds, it’s time to seek expert assistance. A plumber can diagnose the problem and provide the necessary repairs to prevent further damage.

In addition to emergencies, it’s beneficial to consult a plumber for routine maintenance and inspections. Regular check-ups can identify potential issues before they escalate, saving us from costly repairs and disruptions. A professional plumber can offer valuable advice on maintaining a healthy plumbing system and preventing future backups.

During a sewer backup emergency, it’s important to contact a plumber immediately. Delaying professional intervention can lead to more extensive damage and increased health risks. Having the contact information of a reliable plumber on hand ensures we can respond quickly to any plumbing emergencies.

Cleaning Up After a Sewage Backup

Cleaning up after a sewage backup is a daunting task that requires careful attention to detail. Beginning the sewer backup cleanup process as soon as it is safe to do so is essential to prevent further damage and health hazards. Start by removing any standing water and sewage from the affected area. You can use pumps, wet vacuums, or mops to do this.

After removing the water, it is important to clean and disinfect all surfaces that touched the sewage. Use a mixture of water and bleach or a commercial disinfectant to disinfect floors, walls, and any affected items. Wearing protective gear during this process is crucial to avoid exposure to harmful bacteria.

In some cases, professional cleanup services may be necessary, especially if the damage is extensive. These services have the expertise and equipment to ensure a thorough and safe cleanup. Hiring professionals can give you peace of mind. They will make sure the area is safe and livable again.

Insurance Considerations for Sewer Backup Damage

Understanding your insurance coverage is an important aspect of managing sewer backup damage. Many standard homeowners’ insurance policies do not cover sewer backups.

Checking your policy is important. Consider adding sewer backup coverage if you do not include it. This additional coverage can provide financial protection if damage from a backup occurs.

When dealing with a sewer backup, documenting the damage is essential for insurance claims. Take photographs and make detailed notes of the affected areas and items. This documentation will be valuable when filing a claim and can help expedite the process.

They can provide guidance on the claims process and may send an adjuster to assess the damage. Knowing your policy and being ready can make recovery easier. It can also help pay for cleanup and repairs.

Long-term Solutions to Avoid Future Sewage Backups

Implementing long-term solutions can significantly reduce the risk of future sewage backups. One effective strategy is to upgrade your plumbing system, especially if your home sewer backup has older pipes that are prone to damage. Replacing outdated pipes with modern, durable materials can provide added protection against backups.

Regular maintenance and inspections are also crucial for preventing future issues. Schedule routine check-ups with a plumber to identify and address potential problems before they escalate. Consistent maintenance can extend the lifespan of your plumbing system and minimize the risk of backups.

Educating yourself and your family about proper waste disposal and plumbing practices can also contribute to long-term prevention. By being careful about what goes down the drains and toilets, we can keep our plumbing system healthy. This also helps reduce blockages and backups.

Contact CPR24 Restoration today!

Being prepared for sewer emergencies can make a significant difference in how we handle these challenging situations. By knowing the causes and signs of a sewer backup, we can take quick action. This helps protect our homes and loved ones from harm. Our IICRC-certified team is ready to assist you 24/7!

We encourage you to review your current preventive measures and take any necessary steps to enhance your home’s protection. Installing a backwater valve, scheduling regular inspections, or updating your insurance can give you peace of mind.

If you ever face a sewer backup emergency, remember that you’re not alone. Professional help is always available, and taking swift action can minimize damage and ensure a safe and efficient recovery. Stay informed, stay alert, and stay prepared to protect your home and family from the challenges of a sewer backup in the basement.

Call to Action: If you haven’t done so, think about calling a plumber. Schedule a routine check of your plumbing system. A small step can make a significant impact in preventing sewer backups and ensuring the safety of your home. Stay proactive and protect your investment today!

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What should I do immediately after water damage or flooding?

If your home experiences water damage or flooding, stop the water source if it is safe to do so and avoid areas with potential electrical hazards. Move valuable belongings away from the affected area when safe, take photographs for insurance purposes, and contact a professional water damage restoration company as soon as possible. Avoid entering sewage-contaminated water or using household vacuums to extract standing water. CPR24 Restoration provides 24/7 emergency water damage services, including water extraction, moisture assessments, structural drying, and cleanup.

How much does professional water damage restoration cost?

The cost of water damage restoration depends on the size of the affected area, water contamination category, severity of damage, and materials requiring drying or removal. Smaller, localized water losses generally cost less than extensive basement flooding, sewage backups, or multi-room water damage. Pricing may include emergency water extraction, air movers, commercial dehumidifiers, antimicrobial cleaning, equipment monitoring, and demolition. CPR24 Restoration prepares detailed estimates based on the property’s condition, with reconstruction and finishing work generally quoted separately.

How long does it take to dry out water damage?

Professional structural drying commonly takes approximately 3–5 days, although smaller losses may dry sooner and extensive damage can require additional time. Drying duration depends on the amount of water, affected materials, humidity, temperature, and how deeply moisture has penetrated walls and flooring. CPR24 Restoration uses commercial dehumidifiers, air movers, moisture meters, and drying equipment to support and monitor the process. Equipment remains in place as needed until the affected materials reach appropriate drying goals.

Does homeowners insurance cover water damage restoration?

Homeowners insurance often covers sudden and accidental water damage, such as certain burst pipes, plumbing failures, or appliance leaks, depending on the policy. Sewer backups and overland flooding may require additional coverage, while gradual leaks and maintenance-related damage are commonly excluded. CPR24 Restoration works with insurance companies and provides photographs, moisture readings, detailed restoration estimates, and supporting documentation to assist with the claims process. Coverage, deductibles, and payment approvals are determined by the insurance provider and the homeowner’s policy.

What is included in professional water damage restoration?

Professional water damage restoration typically includes an initial damage assessment, moisture detection, standing water extraction, removal of unsalvageable materials, structural drying, cleaning, and ongoing moisture monitoring. CPR24 Restoration follows IICRC S500 water damage restoration practices and uses commercial air movers, dehumidifiers, moisture meters, and thermal imaging equipment to assess and dry affected areas. HEPA air filtration and appropriate antimicrobial treatments may also be used when conditions require them. The restoration plan depends on the water source, contamination level, and affected building materials.

Can water damage cause mold, and how quickly can it grow?

Yes. Mold can begin developing within approximately 24–48 hours under favourable moisture conditions, especially when drywall, insulation, carpeting, or other porous materials remain damp. However, visible mold does not necessarily appear within that timeframe. Prompt water extraction, professional structural drying, and moisture monitoring help reduce the risk of mold growth after flooding or leaks. CPR24 Restoration uses moisture detection equipment, air movers, and commercial dehumidifiers to address excess moisture. Existing mold contamination may require separate professional remediation.

Can water-damaged drywall and flooring be saved, or do they need to be replaced?

Some water-damaged drywall and flooring can be dried and restored, depending on the water source, contamination level, exposure duration, and material condition. Clean-water damage may allow certain materials to be salvaged, while sewage-contaminated drywall, insulation, carpeting, and other porous materials often require removal. Hardwood, laminate, vinyl, and subflooring assemblies may also trap moisture beneath their surfaces. CPR24 Restoration evaluates moisture levels and material conditions to determine whether professional drying is appropriate or controlled removal and replacement are necessary.

How do I know if there is hidden water damage behind walls or under floors?

Signs of hidden water damage include musty odours, bubbling paint, discoloured drywall, warped flooring, swollen baseboards, and unexplained dampness. Water can travel behind walls, beneath flooring, and into insulation or structural cavities without leaving obvious surface damage. CPR24 Restoration uses moisture meters, thermal imaging, and visual inspections to identify suspicious moisture conditions and assess affected materials. Thermal imaging can indicate temperature differences associated with potential moisture but does not directly measure water content. Additional investigation may be required to confirm concealed damage.

Is it safe to stay in a house after flooding or sewage backup?

Whether a property is safe to occupy after flooding depends on the water source, contamination level, electrical hazards, and extent of damage. Clean-water incidents may allow occupants to remain in unaffected areas, while sewage backups, heavily contaminated floodwater, or extensive structural damage may require restricted access or temporary relocation. Sewage-contaminated water can contain harmful microorganisms and should not be handled without appropriate precautions. CPR24 Restoration provides professional sewage cleanup, contaminated-material removal, cleaning, and drying services based on the property’s conditions.

Does water damage restoration include drywall repairs, flooring, and reconstruction?

Water damage restoration generally begins with emergency mitigation, including water extraction, removal of damaged materials, cleaning, and structural drying. Once the affected areas have reached appropriate drying goals, reconstruction can begin. CPR24 Restoration also provides repair and reconstruction services, including drywall replacement, taping, sanding, painting, flooring installation, baseboards, and other necessary finishing work. Emergency water damage mitigation and reconstruction are typically estimated separately, allowing the final repair scope to reflect the damage identified during cleanup and drying.

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Where are CPR24 Restoration’s offices, and which areas do you serve for water damage restoration?

CPR24 Restoration has office locations in North York, Richmond Hill, Vaughan, Aurora, Etobicoke, Mississauga, and Oakville. Our team provides on-site water damage restoration across Toronto and surrounding communities, including Scarborough, Woodbridge, Maple, Markham, Stouffville, Newmarket, King City, Bradford, Bolton, Caledon, Brampton, Burlington, Milton, Pickering, Ajax, Whitby, Oshawa, and Uxbridge. Services include emergency water extraction, flooded basement cleanup, sewage backup cleanup, structural drying, and water damage repairs. Call 416-551-8287 for 24/7 emergency assistance and to confirm availability at your property.

How much does professional mold removal cost?

Professional mold removal typically costs between $1,800 and $3,800 for smaller, contained areas, while larger or more extensive remediation projects may range from $4,000 to $10,000 or more. The final cost depends on the size of the affected area, severity of contamination, accessibility, and whether damaged materials require removal. Pricing may include containment, HEPA air filtration, antimicrobial treatment, and disposal. CPR24 Restoration provides professional mold inspections and detailed remediation estimates. Drywall replacement, painting, and reconstruction are generally quoted separately.  

Can I remove mold myself, or should I hire a professional?

Small patches of mold on accessible, washable surfaces can sometimes be cleaned safely with appropriate protective equipment. However, professional mold removal is recommended for extensive contamination, recurring mold growth, sewage-related contamination, or mold affecting drywall, insulation, and concealed areas. Improper removal can spread mold particles and leave contamination behind. CPR24 Restoration follows IICRC S520 remediation practices, using containment barriers, HEPA air filtration, and professional cleaning procedures to help prevent contamination from spreading.

Is black mold dangerous to your health?

Black mold refers to mold with a dark appearance and does not necessarily identify a particular species. Exposure to indoor mold can cause allergic reactions, respiratory irritation, and worsening asthma symptoms in susceptible individuals. Mold colour alone cannot determine its health risks. Any visible indoor mold should be investigated, especially when it covers a large area or repeatedly returns. Professional mold remediation may be recommended depending on the extent of contamination and affected building materials.

How do I know if I have hidden mold behind walls or ceilings?

Common signs of hidden mold include persistent musty odours, water stains, peeling paint, warped baseboards, damp drywall, and previous water damage. Mold can develop behind walls, beneath flooring, above ceilings, and inside concealed cavities where moisture remains trapped. CPR24 Restoration uses moisture meters, thermal imaging, and visual inspections to identify suspicious moisture conditions. These tools help locate potential moisture problems but do not directly confirm mold growth. Additional investigation or selective removal of building materials may be necessary to identify concealed contamination.

How long does professional mold remediation take?

Professional mold remediation typically takes one to several days, depending on the size of the affected area, contamination levels, and materials requiring removal or treatment. Smaller projects may be completed within one day, while larger projects may require additional time for containment, demolition, cleaning, drying, and verification. HEPA air scrubbers may remain operating after active remediation when appropriate. Drywall replacement, painting, and other reconstruction work are generally scheduled separately

What is included in professional mold remediation?

Professional mold remediation typically includes assessing the affected area, installing 6-mil polyethylene containment barriers when required, using HEPA-filtered air scrubbers and negative air pressure where appropriate, removing contaminated materials, HEPA vacuuming, and detailed surface cleaning. CPR24 Restoration follows IICRC S520 practices and uses Benefect antimicrobial treatment when suitable. Moisture assessments, dehumidifiers, and additional drying equipment may also be required. The exact scope depends on the extent of contamination, affected building materials, and property conditions.

Does moldy drywall need to be removed, or can it be cleaned?

Mold-contaminated drywall often requires removal because drywall is a porous material that can absorb moisture and support mold growth beneath its surface. Surface cleaning or antimicrobial spraying alone may not adequately address contamination within the material. When mold affects drywall, insulation, or concealed wall cavities, professional remediation may involve controlled demolition, HEPA vacuuming, detailed cleaning, and appropriate antimicrobial treatment. CPR24 Restoration evaluates affected materials to determine whether cleaning is sufficient or selective removal is necessary. Drywall replacement and reconstruction are quoted separately.

Can mold come back after professional removal?

Yes, mold can return after professional remediation if the underlying moisture problem has not been corrected. Common causes include plumbing leaks, roof damage, condensation, high humidity, and inadequate ventilation. Professional mold remediation removes or cleans contaminated materials, but preventing future growth also requires moisture control. Repairing leaks, improving ventilation, maintaining appropriate indoor humidity, and promptly drying water-damaged materials can significantly reduce the likelihood of mold returning.

Do I need a mold inspection or air quality test before mold removal?

A professional mold inspection is recommended when the extent, location, or cause of contamination is unclear. However, air quality testing is not always necessary when visible mold is already present. Testing may be useful when there are persistent musty odours without visible growth, concerns about hidden contamination, or a need for independent post-remediation verification. CPR24 Restoration offers mold inspections, moisture assessments, and air quality testing to help evaluate property conditions and determine appropriate remediation recommendations.

Does homeowners insurance cover mold removal?

Homeowners insurance may cover mold remediation when the contamination results from a sudden and accidental water damage event covered by the policy. Mold caused by long-term leaks, excessive humidity, condensation, or inadequate maintenance is often excluded. Coverage depends on the insurance provider, policy wording, and cause of damage. CPR24 Restoration assists homeowners with inspection reports, photographs, remediation estimates, and supporting documentation for insurance claims. Homeowners should confirm their specific coverage with their insurance provider.

Where is CPR24 Restoration based, and which areas do you serve for mold removal?

CPR24 Restoration has office locations in North York, Richmond Hill, Vaughan, Aurora, Etobicoke, Mississauga, and Oakville. Our team provides on-site mold inspections and professional mold removal across Toronto and the GTA, including Scarborough, Woodbridge, Maple, Markham, Stouffville, Newmarket, King City, Bradford, Bolton, Caledon, Brampton, Burlington, Milton, Pickering, Ajax, Whitby, Oshawa, and Uxbridge. Services include attic, basement, bathroom, and other residential and commercial mold remediation. Call 416-551-8287 to confirm availability and arrange an assessment at your property.

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When disaster strikes, you need help right away. We offer a 24-hour fast Emergency Service, specializing in water damage, flood damage repair, mold remediation, and removal services.

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CPR24 Restoration has been providing exceptional service and first-class professional disaster recovery for your home or business as a restoration company. Our project managers will help with the restoration by ensuring that the customers’ vision is achieved.

Certified Mold Removal & Remediation Company

CPR24 Restoration is an IICRC-certified mold removal and remediation company that provides you with fast and thorough commercial and residential mold removal services. Our main goal is to fully restore your property back to its previous situation in a short period of time.

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We are passionate about meeting the needs of all our customers. We offer water damage, mold remediation, and other restoration services to minimize your downtime and get you back on track with your life.

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CPR24 Restoration is an emergency restoration company with 24 hour response time. Licensed, insured, and provides the competitive pricing and reliable service you need when disaster strikes.

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What Our Clients Are Saying

 
 
 
 
 
 
 
  
 
 
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 Marilyn Lowe profile picture 
 
 
 Marilyn Lowe 
 
 
 
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We consider ourselves fortunate to have happened upon CPR24 Restoration via a Google search when we were in need of remediation work for a mold issue in our basement. The glowing reviews prompted us to call and we quickly became aware of why this company has met with so much success.  As soon as Chris arrived we could see his mind turn to problem-solving mode.  He assessed our situation, outlined the work that needed to be done and most importantly provided reassurances that his team could get right on it.  It gave us peace of mind to know that CPR24 could not only deal with the mold issue but also put everything back together and refresh all the areas involved.  Not having to go in search of renovation contractors was particularly important to us as we had time constraints to get the work done.  We were impressed by the efficiency of the trades and the respect shown to us and our home by all the workers involved.  And it was nice to see some of the same faces throughout the project which provided continuity for us.  It was evident that these individuals took pride in their work and were committed to a job well done. We thank CPR24 for its professionalism and timely service and certainly recommend it for your restoration needs.
  
 
  
 
 
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 Mario Cani profile picture 
 
 
 Mario Cani 
 
 
 
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I had a flood in my basement and I called right away to get help. The team was extremely professional and efficient. They were with me every step of the way, and answered all the questions that I had. This is by far one of the most professional companies I have ever had the pleasure of dealing with. I would recommend them to everyone that I know because they really care about their work and they treat the customer with the upmost importance and respect
  
 
  
 
 
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 Automotive service 
 
 
 
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Outstanding service from CPR Restoration! They were fast, professional, and took care of everything with great attention to detail. Highly recommend for any restoration needs.
  
 
  
 
 
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 siobhan freedman profile picture 
 
 
 siobhan freedman 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Recently found mold in my attic, called CPR24 Restoration after finding them on the first page of Google. They picked up the phone straight away and gave me a whole detailed rundown on the steps that would need to be taken in my attic. They were very professional and efficient throughout the entire process.

Overall excellent mold removal and remediation company with quick and professional service. Beyond satisfied with the results! Will be recommending to my friends&family.
  
 
  
 
 
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 Ryan McCahill profile picture 
 
 
 Ryan McCahill 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I called CPR24 Restoration after a condo water leak I recently experienced. After searching flood companies on Google and countless calls with other companies, CPR24 Restoration was the one that stood out to me most and was honestly most helpful throughout the entire process. Chris was quick to answer the phone, and they were the only company that gave me a clear outline of the water damage and flooding process. He met with me the same day of my phone call and was always very punctual. The team was very patient with me, they helped answer all of my many questions and were always very quick to respond if I had any issues throughout the week. I really appreciated how supportive Chris and his team were throughout the entire process. Highly recommend CPR24 Restoration!
  
 
  
 
 
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 Aiden Lenehan profile picture 
 
 
 Aiden Lenehan 
 
 
 
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I had an amazing experience with CPR24 Restoration. I had mold in my basement and they were very quick and easy. Great customer service, Highly recommend.
  
 
  
 
 
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 Stacey Ndoci profile picture 
 
 
 Stacey Ndoci 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
My sister recommended CPR24 Restoration for flood damage and mold removal. I started to smell mold in my basement last week, I called Chris and he was there within the hour. I am so relieved I called him when I did because there were signs of toxic black mold which their team removed very efficiently. Staff was friendly and very punctual. Overall 10/10 experience!
  
 
  
 
 
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 Farid Amir profile picture 
 
 
 Farid Amir 
 
 
 
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Recently I had mold problem in my basement Chris from CPR Restoration came with his professional team and took care of the situation I recommended them to all my friends great company to call
  
 
  
 
 
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 Tatiana Trigazis profile picture 
 
 
 Tatiana Trigazis 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I want to share my wonderful experience with CPR24 Restoration whom I highly recommend to others looking for mold removal companies.

I called CPR24 Restoration for the toxic black mold I had in my basement, after finding them on Google.

They were always on time, responded quick to my emails, and made me feel very secure throughout the whole process.

Their team was very efficient but extremely careful at the same time. So professional and will definitely be keeping their contact for the future.
  
 
  
 
 
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 Progna Paramita profile picture 
 
 
 Progna Paramita 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I was so stressed out though, but Chris and his team are well organised, skilled, well mannered and very friendly. Anytime I called him, he replied. His main focus on client’s satisfaction. He is a very sincere person. Thanks very much to CPR24.
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