How CPR24 Restoration Delivered Fast, Reliable Cleanup & Full Restoration for Emergency Water Damage in the Basement in Aurora
Project Summary
In March 2025, CPR24 Restoration received a 6:00 AM call from a distressed homeowner in Aurora, Ontario. Because of a sudden rise in temperature and rain overnight, the home’s sump pump failed. This caused several inches of standing water in the finished basement.
This project shows how we quickly responded to a water damage emergency clean up. We provided full restoration services, from cleanup to final repairs.
If you have a water damage emergency in Aurora, CPR24 Restoration is here for you. We are available 24/7 with certified professionals. Our team can respond within 45 minutes.
Client Details
- Location: Aurora, Ontario
- Property Type: Single-family home
- Affected Area: Finished basement (~1,200 sq ft)
- Cause: Sump pump failure + snowmelt and rainfall
- Damage Level: Category 2 (gray water contamination)
- Services Provided:
- Emergency water extraction
- Structural drying and dehumidification
- Mold prevention
- Full restoration and rebuild
Emergency Water Damage Callout
The homeowner discovered the water damage just after 5:30 AM. The finished basement had a home office, guest bedroom, and recreation area. It was flooded with almost 4 inches of water.
CPR24 Restoration got the emergency call at 6:00 AM. We arrived on-site by 6:45 AM with our fully equipped team for water damage restoration.
Step-by-Step Emergency Water Damage Service
1. Initial Damage Assessment
Upon arrival, we conducted a detailed moisture inspection using thermal imaging and moisture meters. This allowed us to identify:
- Extent of water spread (entire basement affected)
- Saturation levels in drywall, baseboards, and flooring
- Risk areas for microbial growth and mold development
This basement flood was classified as Category 2 water damage, meaning it contained contaminants from ground runoff. This made fast and professional intervention critical.
2. Emergency Water Damage Cleanup
We immediately started emergency water damage cleanup by:
- Deploying high-volume water extraction vacuums
- Safely disconnecting electrical sources
- Removing 900+ gallons of standing water
- Isolating and relocating unaffected belongings
Our technicians are experts in cleaning up water damage emergencies. They have dealt with many similar situations in Aurora and the Greater Toronto Area.
3. Structural Drying & Dehumidification
Once standing water was removed, we initiated the drying process:
- Installed 12 commercial-grade air movers
- Used HEPA dehumidifiers to stabilize humidity
- Monitored moisture levels every 12 hours
- Ran equipment continuously for 72 hours
We gave the client a complete report and a visual moisture map. This will help with their insurance claim and for future use.
4. Mold Prevention & Anti-Microbial Treatment
To prevent mold growth, we applied antimicrobial solutions to all affected surfaces, including exposed framing, subfloor, and concrete. Our emergency water damage restoration service always includes mold control as a preventative measure, especially in basements.
We advised the client on the best ways to control humidity in the basement. We also scheduled a mold reinspection for 30 days after the restoration.
5. Restoration and Rebuild
Following IICRC-certified drying and clearance testing, our team completed the rebuild:
- Removed and replaced 2 feet of drywall across all perimeter walls
- Installed mold-resistant drywall
- Replaced destroyed laminate with waterproof vinyl plank flooring
- Rebuilt custom baseboards and trim
- Fully repainted basement with moisture-resistant paint
As a full-service emergency water damage restoration company, CPR24 Restoration manages everything from mitigation to reconstruction—saving time, stress, and money for homeowners.
Why Fast Emergency Water Damage Repair Matters
Delays in emergency water damage repair can result in:
- Hidden mold behind drywall
- Rotting of wooden framing
- Damaged electrical and HVAC systems
- Higher insurance claims and uncovered losses
If you need emergency water damage near me, CPR24 Restoration is here for you. We offer 24/7 service, quick arrival, and certified help in Aurora and nearby areas.
Insurance Support & Documentation
Our team handled the client’s insurance process from start to finish. We provided:
- A complete scope of loss with itemized repairs
- Photos of water damage and affected materials
- Moisture logs and drying reports
- Line-by-line estimates using industry-standard Xactimate software
Our deep experience with water damage emergency service claims ensures a smooth process and fair coverage.
CPR24: Aurora’s Trusted Emergency Water Damage Restoration Company
CPR24 Restoration has over 15 years of experience in the Greater Toronto Area (GTA). They are the best option for emergency water damage assistance in Aurora. We:
- Are IICRC-certified and fully insured
- Provide 24/7 emergency water damage response
- Arrive within 45 minutes of your call
- Offer full transparency with estimates and timelines
- Work directly with your insurance provider
When disaster happens, pick a trustworthy water damage restoration company. They should do the job right the first time.
Prevent Future Water Damage in Your Basement
We also educated the client on future-proofing their basement, including:
- Installing a battery backup sump pump
- Sealing foundation wall cracks
- Redirecting downspouts away from the foundation
- Regularly servicing HVAC and plumbing systems
- Using a dehumidifier to maintain optimal basement humidity
Preventative maintenance helps reduce the need for future emergency water damage repair and lowers insurance premiums.
Get 24/7 Emergency Water Damage Help in Aurora
Don’t wait when water damage strikes—fast action prevents lasting damage. If you need an expert in emergency water damage in the basement in Aurora, contact CPR24 Restoration today.
📞 Call Now: (416) 551-8287
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